Built for Clover · App Market listing in reviewBuilt on Square's APIEnglish + Español

Your business, on autopilot.

Paloma answers your calls 24/7 in English and Spanish, takes the order and texts the payment link. Tickets land in your Clover or Square, your menu stays in sync on every channel you connect — you run the floor.

No card, no subscription to start. Activate your first business and we add $25 to its balance — spend it on any feature at list price. Once per account; top up only if you want to.

A phone order at Rosa’s Pizza

0:000:50

Order #0418 · phone · pickup

2× Margherita 12"28.00
1× Caesar, no anchovies11.50
Tax3.46
Total42.96
Confirmed on the call✓
Payment link texted✓
Into your POS once paid…
Sample call, not a recording of a real one. Rosa’s Pizza is a made-up business. Paloma reads a script in one of the voices she uses on calls; the caller’s voice is AI-generated too, and the pauses before Paloma replies are shorter than on a live call.

One phone order, from first ring to kitchen ticket

Press play and follow the call. It’s a sample — your menu and your POS take its place.

Ringing0:00 / 0:53 · Friday rushYour number, forwarded to Paloma
incoming call+1 (415) 555-0142SMS · Rosa’s PizzaPay $42.96 — secure Clover page
The guest
Paloma
Clover · Rosa’sWaiting
  • 2× Margherita 12"28.00
  • 1× Caesar, no anch.11.50
  • Tax3.46
  • Total42.96
ORDER #0418 · PICKUP 7:05
2× Margherita 12"
1× Caesar, no anchovies
Your POS
  1. Rosa’s Pizza · line 2

    Friday, 6:41 pm. Two on the counter, one on the oven, everyone slammed. This call used to hit voicemail — and the guest called the next pizzeria.

  2. Paloma

    Hi, this is Paloma, the AI assistant for Rosa’s Pizza. This call is recorded for quality. How can I help?

  3. Caller

    Two twelve-inch margheritas and a Caesar, no anchovies.

  4. Paloma

    Two Margherita twelve-inch and one Caesar, no anchovies, pickup at 7:05. That comes to $42.96. Want the payment link by text?

  5. SMS to the guest

    A Clover-hosted checkout page lands before the guest hangs up. No card number is ever spoken, typed by us or stored.

  6. Clover

    Paid — $42.96, straight to your merchant account. We never touch the money or see a card number.

  7. Rosa’s Pizza kitchen

    The order hits your POS like any counter order, already paid, and the ticket prints. Nobody on your team touched the phone. The full call is in the app if you want it.

Learn more about the phone

Live

Uber Eats, DoorDash and Grubhub, straight into your POS

No more re-typing. Delivery-app orders print in your kitchen right next to your own, in the Clover or Square you already use.

  • Prints by itself

    The app gets “accepted” only once the ticket is in your POS. If an order can’t get in, you get a card with the minutes left to act.

  • Slammed? Add time

    Say “plus 15 minutes on the apps” and Paloma adds prep time everywhere, then takes it off at close.

  • Ask what came in

    “What came in from DoorDash tonight?” Get the orders, their numbers and what’s due when.

Link your Uber Eats, DoorDash and Grubhub stores once, through the delivery service Paloma works with. On Clover each app gets its own order type, so your reports split them. Commissions stay between you and each app.

Learn more: Delivery apps in your POS
OrdersExample
  • Uber Eats#48212 items34.50In the kitchen
  • DoorDash#11933 items21.80Ready
  • Phone#04183 items42.96Paid
  • Grubhub#77021 item18.20In the kitchen

Plus 15 minutes on the apps, we’re slammed.

Done — 15 more minutes on Uber Eats, DoorDash and Grubhub. It comes off by itself at close.

Your order #0419Example
  1. Paid
  2. Courier on the way to Rosa’s Pizza
  3. Picked up
  4. At your door

Arriving about 7:32 pm

Text: your courier picked up your order.

Live

Delivery from your own site. Paloma sends the courier.

Guests order delivery on your page and pay you. Paloma books the courier, guests track it live, and no marketplace takes a cut.

  • Couriers on autopilot

    Turn on auto-booking and a courier is booked the moment the order is paid. No drivers on staff.

  • The price is on the order

    You pay Paloma’s delivery price shown on the order plus the guest’s tip, all of it the courier’s, with a card you add in the app. If the price rises before booking, you OK it; with auto-booking, a small rise within our Terms goes ahead.

  • No courier, no charge

    No courier shows up, or one cancels before pickup? The hold on your card is released and you pay nothing. You hear about it right away, so you can deliver it yourself or hand it over at the counter.

Guests pay through Stripe? Couriers come out of your balance instead of a card. Not yet on our Clover App Market app: pickup only there for now.

Learn more: Your own delivery
Live

Your social media, on autopilot

Tell Paloma what’s coming — a dish that’s back, a holiday, game night. It writes the posts from your menu and photos and schedules a month of them on every network you connect.

“Plan October: game night every Thursday, and the pumpkin pizza is back on the 10th.”Example
  1. Mon 5
  2. Tue 611:30Lunch for twoFacebook, Threads
  3. Wed 7
  4. Thu 817:00Game night tonightGoogle, Instagram
  5. Fri 9
  6. Sat 1011:00Pumpkin pizza is backInstagram, Facebook
  7. Sun 11
  8. Mon 1212:00Video: from the ovenTikTok, Reels
  9. Tue 13
  10. Wed 14
  11. Thu 1517:00Game night tonightGoogle, Instagram
  12. Fri 16
  13. Sat 1712:00Video: Saturday rushYouTube, TikTok
  14. Sun 18
Ready to post

Pumpkin pizza is back

Instagram, Facebook, 11:00

  • Seven networks

    Google Business Profile, Facebook, Instagram, TikTok, YouTube, LinkedIn and Threads.

  • Videos made for you

    Cut from your menu photos, or an atmosphere video Paloma generates and labels as AI.

  • Posts that go out by themselves

    Approve one by hand, then turn on autopilot: “New on the menu” and “Our menu” posts go out on their own, with a heads-up so you can cancel. Price and promo posts wait for a quick tap.

  • Instagram, everywhere

    Keep posting on Instagram as usual. Paloma offers each new post to your other accounts.

Each account you connect is $7 a month from your balance; an account you never connect costs nothing. Writing the posts uses your AI balance like any other answer, and AI pictures and videos are paid from it by the price list.

Learn more: Marketing

Your own website, your own look

Not a marketplace listing — a site that’s yours, built from your POS in your colors, fonts and logo. Marketplaces can take up to 30% of an order. Paloma takes no commission on your site.

The ordering site of Marrowby, a bistro: a photo across the top, the menu by section, dishes with pictures and prices
The online store of Quillfern & Co., a gift shop, on a phone: departments, most-ordered products and prices
Made-up businesses, not Paloma clients: Paloma’s own pages filled with sample data. Every food and product picture here was drawn by AI, the top photo and the banner included.
  • Your look

    From your logo, your sign or a site you love.

  • A page for every dish

    Found in search, one tap to order.

  • Pages on request

    “Add a catering page.” Paloma writes it for you.

  • Four languages

    English, Spanish, Russian, Ukrainian.

  • Your own domain

    yourname.com, with HTTPS from day one.

Set it once. Paloma takes it from there.

No sales call, no installer. Four steps from this page to your first answered call.

  1. Sign up

    With email or Google, then add your business.

  2. Confirm it’s you

    Confirm your email (Google sign-up does it for you) and your cell with a texted code. Your business switches on by itself, with $25 on its balance — a one-time gift for any feature.

  3. Connect Square or Clover

    Square in one screen. Clover with keys from your Clover dashboard, in about 10 minutes — the app walks you through it. No point of sale? Skip this step: send a photo of your paper menu or your website instead.

  4. Forward your number

    Your ordering page goes live and Paloma answers the calls you forward. The app shows the codes for your carrier.

Start with $25 on us

No card, no subscription to start. Activate your first business and we add $25 to its balance — spend it on any feature at list price. Once per account; top up only if you want to.

What changes on night one

Same Friday rush. Before and after you forward your number.

Tonight, without Paloma

  • Busymid-rush, a guest calls while you’re on another line and gets a busy signal or voicemail
  • Up to 30%taken by a delivery app on an order from your own regular
  • Voicemailmessages to play back and guests to call back after close
  • Mondaywhen you finally see how the weekend really went

Tonight, with Paloma

  • 5 at oncecalls answered together, in English or Spanish; the next rings your team’s phone if set, or hears where to order online
  • 0%commission on orders from the ordering site Paloma builds you
  • 10 secto read a call card: what they wanted and what Paloma already did
  • 6:00 amyesterday’s numbers, ready before you unlock the door — or whenever you choose

Wake up to work already done

Every call, summed up as a card. Yesterday’s numbers in one sentence. Refunds, review replies and new pages wait for one tap from you.

  • InboxEvery call it takes, summed up as a card.
  • PalomaYesterday in one line, a brief before you open
  • ApprovalsOne tap for refunds, replies and pages

Example screens, drawn from the app

Learn more about the app


Recordings and disclosure

Callers hear right away that they’re talking to an AI and the call is recorded. Recordings are deleted after 30 days and never used to train models.

Everything Paloma runs for you

Connect Clover or Square once. Paloma takes it from there — nothing to migrate, nothing to re-key.

Stop missing calls

Paloma picks up 24/7 in English and Spanish — during the rush, after close, on your day off.

  • An AI receptionist that’s upfront

    Answers hours, allergens and parking from your POS and your own notes. Says it’s an AI in the first sentence.

  • Every call, summed up

    What the caller wanted and what Paloma handled, with the recording and transcript.

  • Keep your number

    Paloma gets a local line. Forward the calls you miss, or all of them, and turn it off any time.

  • Texts to guests, sent for you

    Payment links, confirmations and courier updates go out in your name, and you can read every word or switch any off. Replies land in your Inbox.

Every order, straight to your POS

Phone, your own site and the delivery apps — every ticket lands in the Clover or Square you already run.

  • Phone orders, paid before pickup

    Real menu items and modifiers, a full read-back, a payment link by text. It hits your POS already paid.

  • Online orders, now or later

    Guests order pickup from your own page, ASAP or for a time they pick. Straight into your POS.

  • Regulars reorder in one tap

    Guests sign in with a code by text. Their addresses and Order again are ready.

  • Uber Eats, DoorDash and Grubhub in your POS

    App orders print in your Clover or Square next to your own. Slammed? Tell Paloma, and she adds prep time on the apps.

  • Delivery, courier booked for you

    Paloma books a courier for your own online orders. You pay Paloma’s delivery price shown on the order, plus the guest’s tip, with a card you attach in the app. Not yet for businesses on our Clover App Market app: pickup only there for now.

  • Orders from ChatGPT and other AI assistants

    Guests order from you in ChatGPT: Paloma’s plugin reads your current menu, confirms the order and hands them your checkout. Other AI assistants can do the same.

  • No order slips through

    Every order pings your phone, and your team’s Telegram group if you like. Any kitchen tablet can be Paloma’s order screen: it rings until someone accepts, and after 3 minutes your phone hears about it. The delivery apps’ own tablets stay on as before. On Clover, a ticket that didn’t print raises an alert with Print again.

  • Catering requests, ready to confirm

    Guests request big pickup orders ahead on your page, within your minimum and lead time. Tap yes or no; they get a text either way and pay only after your yes.

  • Busy Mode for the rush

    Say the kitchen’s slammed, or cap orders per 15 minutes, and “ASAP” moves later on your page and calls. Nobody gets turned away.

Your own ordering site

No marketplace cut. A site built from your POS that keeps itself current — change anything just by asking.

  • Your colors, your logo, 0% commission

    Menu, prices and stock straight from your POS — say “refresh the menu” for an instant update. Big catalogs get sorted into departments and shelves.

  • Rewards that bring regulars back

    Guests earn points — 5% unless you set another rate — at your register (by phone number, or a card they once paid with alongside it) and on your ordering page and phone line, and spend them on your page. Points have no cash value. Switch it on once.

  • Gift cards on your pageRolling out

    Square only, not Clover. Guests buy your own Square gift card on your page and spend it there or at your register — no fees for guests, no expiration. The money goes to your Square account; Paloma takes no cut, and Square keeps its 2.5% when a card is activated. Switch it on once and allow gift cards in Square.

  • Your own guest app, no app store

    Guests add your ordering page to their Home Screen, and it opens like an app with your name and logo. Notifications only when a guest asks, only about their order.

  • A website you update by asking

    Ask for a new page, a photo, a banner or new hours, and Paloma puts it up.

  • A page for every dish

    Your own words about a dish become its page, written so Google and AI assistants find and quote you.

  • New pages every week

    Paloma spots what people search on Google and drafts new pages from your menu or services; you publish with a tap. Every Monday, see what Google and AI assistants brought in.

  • Your menu in four languages

    English, Spanish, Russian and Ukrainian, translated for you. Guests see the one their phone speaks.

  • Frequently bought together

    Smart suggestions from your own receipts and your menu.

  • On your own domain

    Point your domain at Paloma: the app shows exactly what to set and tells you when the site is live.

Marketing on autopilot

Posts and videos made from your menu and photos, out on schedule.

  • Posts on seven networks, planned ahead

    Google Business Profile, Facebook, Instagram, TikTok, YouTube, LinkedIn and Threads, a week or a month on a calendar. Name your days, time and topics, and Paloma writes each post; a post about your business carries your logo or your own photo, or on Facebook and Instagram a picture Paloma draws and labels as AI, charged only when the post goes out. Turn on autopilot and menu posts go out by themselves, except on TikTok and YouTube; once you approve one post of your schedule by hand, one more approval lets the rest go out too, outside health and other regulated fields, each on your Posts screen at least two hours before, where Cancel stops it. Paloma flags a bad Google review and drafts a reply; you publish with a tap.

  • Your marketing week, every Monday

    Each Monday the app shows last week: every post and where it went out, with a link where the network gives one, what waits for your approval, what didn’t go out and the network’s reason, what you declined, and what the week took from your AI balance. Stop autopilot and the schedule from the same screen; after that, posts wait for your approval.

  • Videos for Reels, TikTok and YouTube

    A video cut from your menu, or an atmosphere video Paloma generates and marks as AI.

  • One Instagram post, every networkRolling out

    Turn it on, and each new Instagram post is ready to share to your other accounts in one tap.

  • Printed promo cards that bring new guests

    Tell Paloma your offer (say, $10 off a first online order of $30+), and print cards with a QR code. New guests scan and redeem it once on your page, and can opt in to your news by email. See who used it, what they spent and who joined your list.

  • Your Google profile, kept in step

    The order buttons on your Google Business Profile — pickup, and delivery if you deliver — open your own page, not a marketplace. Your hours stay in sync from Paloma.

  • Emails to guests who opt inSoon

    Your ordering page already asks guests, unticked, if they want your news. Sending to them is coming soon.

Your numbers, on demand

Ask like you’d ask your manager. Every answer comes from your own POS.

  • Ask anything about your business

    Sales, refunds, stock, shifts and calls, answered in a sentence — typed or spoken, in any language.

  • Your brief, before you open

    Yesterday in numbers and anything that looks off — at 6:00 or the hour you choose.

  • What Paloma brought in

    Orders, calls answered and money taken through Paloma, counted from your POS and Paloma’s records. Estimates are labeled.

  • Your year, before and after

    Revenue and orders from the year before Paloma, side by side with what came after.

  • Paloma speaks up first

    A slow day, a best seller running low — Paloma tells you first, with what to do about it.

Built for your team

Set it once and Paloma runs it. Your people in their roles, your data yours.

  • Set it once, Paloma runs it

    Tell Paloma how you work once, and she handles the day to day. Refunds and anything that moves money wait for your tap.

  • Your team, with roles

    Invite managers and staff with a link; each sees what their role allows.

  • Multiple locations

    Each with its own menu, hours and number, all in one business.

  • Your data stays yours

    Export everything in one tap. Delete the business and its data is erased 30 days later.

  • Help right in the app

    Say “I need help”: Paloma fixes what she can and passes the rest to our team. Their answer lands in your Inbox.

  • Paloma in your own AI tools

    Connect Paloma to Claude, Cursor or your own agent with a key, with the same safeguards.

No badge: on for every business that connects.Rolling outlive, turning on business by business.Soonnot yet.

Safe in front of your guests

The rules we never bend. They’re what make an AI on your phone line OK with your guests — and with Clover and Square.

  • Always upfront

    Paloma says it’s an AI in the first sentence. Add a transfer number and callers who ask for a person reach your team; otherwise Paloma takes a message for you.

  • Payments stay on Clover and Square

    Cards go only on their hosted pages. The money lands in your merchant account; we never see a card number.

  • Your data never trains a model

    Your sales, menu and call recordings work for you alone. Recordings are deleted after 30 days.

  • Your own database

    Every business gets its own isolated database. Delete the business, or disconnect your only POS, and its data is erased 30 days later.

Questions owners ask first

How long until it works?

About as long as it takes you to sign up, connect Square in one screen or Clover with keys in about 10 minutes, and forward your number. Paloma learns your menu, hours and sales within minutes. Your business switches on once you confirm your email (signing up with Google does it) and your phone with a texted code.

Do I need Clover or Square?

No. With Clover or Square, Paloma runs on top of them: it reads your menu, hours and stock through their official connections and sends orders right back. Without one — or with a system Paloma doesn’t connect, like Toast — Paloma keeps your menu: send a photo of your paper menu or your website, approve the list, set your sales tax, and guests order on your page and by phone and pay at pickup. Paloma is not a register: it takes no payments at the counter and doesn’t see counter sales.

Will guests know they are talking to an AI?

Yes — in the first sentence of every call. It’s built into the product, not a setting you can forget. Add a transfer number in Settings and Paloma hands the call to your team when someone asks for a person; otherwise it takes a message for you.

Can I keep my number?

Yes. Paloma gets its own local number and you forward your line to it — just the calls you miss, or all of them. The app shows the codes for your carrier. Turn forwarding off and your phone rings like before.

What if my balance hits $0?

It never goes below zero. At $0, AI features pause until you add funds, and new calls go to the business phone number set in the app — if there isn’t one, callers hear where to order online. Your ordering pages and checkout keep working.

Can Uber Eats, DoorDash and Grubhub orders go straight into my POS?

Yes. Link your stores once, through the delivery service Paloma works with, and their orders print in your Clover or Square next to your own. The app gets “accepted” only once the ticket is in your POS. Slammed? Tell Paloma and she adds prep time on every app. Commissions stay between you and each app.

Can Paloma deliver orders from my own site?

Yes. When a guest orders delivery on your page, Paloma books a courier and the guest tracks it right there. You pay Paloma’s delivery price shown on the order plus the guest’s tip, with a card you add in the app. If a courier never shows or cancels before pickup, you pay nothing — the hold is released. If your guests pay through Stripe, couriers come out of your balance instead. Not yet on our Clover App Market app: pickup only there for now.

How does the guest pay?

With a payment link by text that opens a Clover- or Square-hosted page. The money goes to your merchant account; we never see a card number. With your menu kept in Paloma, guests pay you at pickup.

What happens to an order Paloma gets wrong?

Paloma reads every order back before placing it, and it lands in your POS, where you edit it like any other. The call card keeps the recording and transcript, so you can hear exactly what was said.

Who can see my data?

You and the people you invite, each as far as their role allows. Every business has its own database, and your data never trains models. Our support team opens a business only to answer your request or set it up with you, for an hour at most, and the reason goes in your business’s security log.

Can Paloma post to our Google Business Profile, Facebook and Instagram?

Yes — plus TikTok, YouTube, LinkedIn and Threads. Connect each account with that network’s own sign-in. Some networks connect through our publishing partner, which has limited spots for new businesses; if they’re full, the app tells you before anything is charged. Ask for one post or a whole month: Paloma writes each from your menu and photos and schedules it on your Posts calendar. Approve your first “New on the menu” or “Our menu” post, turn on autopilot, and those go out by themselves — with a heads-up so you can cancel. Price and promo posts wait for a tap. Paloma drafts replies to Google reviews; you publish with one tap. Each connected account is $7 a month from your balance; an account you never connect costs nothing. Disconnect any time and the access is deleted.

Can I turn it off?

Any time, from the app. Paloma stops using your POS access right away: Square access is revoked at Square, and a Clover API token stops working once you delete it in your Clover dashboard. If that was your only POS, your data is deleted 30 days later.

Forward your number tonight. Unforward it tomorrow if the kitchen disagrees.

Connect Square in one screen, or Clover with keys from your dashboard in about 10 minutes. Once you’re switched on, forward your number. No card to start, no commitment.

Prefer we set it up with you?

You can start on your own in the app. If you would rather set Paloma up together with us, or hear it on your own menu first, tell us who you are and we will write back. It is free.

Thank you — we have your request and will write to you at the address you gave.

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We use these details only to answer your request, keep them until we answer and for 12 months after, and never add you to a marketing list without your consent. See the Privacy Policy.

Ask Paloma

AI assistant, not a person

Hi — I'm Paloma's AI assistant. I answer questions about Paloma from what's on this website. What would you like to know?

Answers are written by AI — Anthropic's Claude, working for us — from this website only, and can be wrong. By sending a message, you agree that the chat, with the page you're on, goes to Anthropic to be answered and is kept by us for 30 days so our team can see what the site leaves unclear. Please don't include personal details. Privacy Policy.